How to Apply for or Renew Your HAS Permit Through the New MGO Connect Portal Updated Guide for Limousine Operators at Houston Airports
Limousine company along with all the other ground transportation in Houston TX generate a big chunk of their revenue from doing business with the airport system. The HAS requires all ground transportation companies to apply for parking permit in order to use the parking garages around the airport. That’s why Limousine companies should apply for the HAS parking permit in order to park their vehicles at the limousine parking.
The annual use fee, based on number of seats (including driver) is:
1 through 6 seats: $325.00
7 through 11 seats: $400.00
12 through 24 seats: $475.00
25 seats or more: $550.00
City of Houston Ordinance Ch. 9 Div. 3 – Ground Transportation
Hours of operation are in Central Time: NO WALK-INS. BY APPOINTMENT ONLY
Mon-Thu: Open 8 am – 4 pm (Closed for lunch 12 pm to 1 pm)
Fri: 8 am – 12 pm
Office closed City Holidays
The Ground Transportation Center – 281-230-3179
Payments may be made by credit/debit card only
Steps to Apply Online
The Houston Airport System (HAS) has introduced a new and improved online platform for limousine operators to apply for and renew their airport parking permits. The new portal, MGO Connect, is designed to simplify the process and make it more intuitive than the previous MyGovernmentOnline.org system, which many operators found difficult to navigate due to irrelevant options and a confusing layout.
This guide walks you through the updated step-by-step process for submitting your HAS permit application or renewal for your limousine company via the new portal: hthttps://www.mgoconnect.org/cp/portal
What Is MGO Connect?
MGO Connect is the updated permitting platform launched for the Houston jurisdiction. It replaces the legacy MyGovernmentOnline.org system for HAS-related permits. This new system offers a more streamlined interface specifically designed with businesses like limousine companies in mind. It allows operators to apply for permits, manage company vehicles, and upload required documents all in one place.
Step-by-Step: How to Submit or Renew Your HAS Permit
1. Visit the Portal and Log In
Go to hthttps://www.mgoconnect.org/cp/portal and log in using your existing MyGovernmentOnline.com credentials.
– For New user? Click on Create Account to register.
2- Click on: – Apply Online For A Permit –
Then click on: – Transportation Permits –
3. Select the Application Type
Depending on your situation, choose the appropriate application:
- To renew an existing permit or add a new vehicle:
> Limo for Hire “Class 9A”: Add or Renewal Vehicle in Company - To register a new limousine company for the first time:
> Limo for Hire “Class 9A”: New Company
4. Enter Personal Information
Fill out all required personal details and click Next.
![{"type":"elementor","siteurl":"https://www.houstonlimoassociation.com/wp-json/","elements":[{"id":"7c43a69e","elType":"widget","isInner":false,"isLocked":false,"settings":{"editor":"<h1>How to Apply for HAS Parking Permit for Houston Airports</h1><p>Limousine company along with all the other ground transportation in Houston TX generate a big chunk of their revenue from doing business with the airport system. The HAS requires all ground transportation companies to apply for parking permit in order to use the parking garages around the airport. That’s why Limousine companies should apply for the HAS parking permit in order to park their vehicles at the limousine parking.</p><p>The annual use fee, based on number of seats (including driver) is:<br />1 through 6 seats: $325.00<br />7 through 11 seats: $400.00<br />12 through 24 seats: $475.00<br />25 seats or more: $550.00</p><p><a href=\"https://library.municode.com/tx/houston/codes/code_of_ordinances?nodeId=COOR_CH9AV_ARTIILAARRE_DIV3GRTR\">City of Houston Ordinance Ch. 9 Div. 3 - Ground Transportation</a></p><p>Hours of operation are in Central Time: NO WALK-INS. BY APPOINTMENT ONLY<br />Mon-Thu: Open 8 am - 4 pm (Closed for lunch 12 pm to 1 pm)<br />Fri: 8 am - 12 pm<br />Office closed City Holidays<br />The Ground Transportation Center - 281-230-3179<br />Payments may be made by credit/debit card only</p><h2>Steps to Apply Online</h2><p>The Houston Airport System (HAS) has introduced a new and improved online platform for limousine operators to apply for and renew their airport parking permits. The new portal, <strong><b>MGO Connect</b></strong>, is designed to simplify the process and make it more intuitive than the previous <strong><b>MyGovernmentOnline.org</b></strong> system, which many operators found difficult to navigate due to irrelevant options and a confusing layout.</p><p>This guide walks you through the updated step-by-step process for submitting your HAS permit application or renewal for your limousine company via the new portal: <a href=\"https://www.mgoconnect.org\">https://www.mgoconnect.org</a></p><h3>What Is MGO Connect?</h3><p><strong><b>MGO Connect</b></strong> is the updated permitting platform launched for the Houston jurisdiction. It replaces the legacy <strong><b>MyGovernmentOnline.org</b></strong> system for HAS-related permits. This new system offers a more streamlined interface specifically designed with businesses like limousine companies in mind. It allows operators to apply for permits, manage company vehicles, and upload required documents all in one place.</p><h3>Step-by-Step: How to Submit or Renew Your HAS Permit</h3><h4><em><i>1. </i></em><strong><em><b><i>Visit the Portal and Log In</i></b></em></strong></h4><p>Go to <a href=\"https://www.mgoconnect.org\">https://www.mgoconnect.org</a> and log in using your existing <strong><b>MyGovernmentOnline.com</b></strong> credentials.<br />- <strong><b>New user?</b></strong> Click on <strong><b>Create Account</b></strong> to register.</p><p><img class=\"alignnone size-medium wp-image-6502\" src=\"https://www.houstonlimoassociation.com/wp-content/uploads/2025/07/MGO-Connect-Application-Type-1-300x138.jpg\" alt=\"MGO Connect Application Type 1\" width=\"300\" height=\"138\" /></p><h4><em><i>2. </i></em><strong><em><b><i>Select the Application Type</i></b></em></strong></h4><p>Depending on your situation, choose the appropriate application:</p><ul><li><b></b><strong><b>To renew an existing permit or add a new vehicle:</b></strong><br />> <em><i>Limo for Hire “Class 9A”: Add or Renewal Vehicle in Company</i></em></li><li><b></b><strong><b>To register a new limousine company for the first time:</b></strong><br />> <em><i>Limo for Hire “Class 9A”: New Company</i></em></li></ul><h4><em><i>3. </i></em><strong><em><b><i>Enter Personal Information</i></b></em></strong></h4><p>Fill out all required personal details and click <strong><b>Next</b></strong>.</p><p> </p><h4><em><i>4. </i></em><strong><em><b><i>Enter Vehicle Information</i></b></em></strong></h4><p>Provide the requested information about the vehicle you are registering. Be accurate and ensure all data matches your registration and insurance documents.</p><h4><em><i>5. </i></em><strong><em><b><i>Upload Required Documents</i></b></em></strong></h4><p>You will need to upload the following documents for each vehicle:</p><p>- <strong><b>Current Vehicle Registration</b></strong><br />- <strong><b>Insurance Card</b></strong><br />- <strong><b>ARA Regulatory Form</b></strong> (Issued by Houston’s Administration & Regulatory Affairs Department)</p><p><strong><b>Important:</b></strong><br />Ensure that each document is uploaded into its correct designated section. The portal accepts the following file formats: .pdf, .xls, .xlsx, .doc, .dot, .docx, .ppt, .pptx, .zip, .zipx, .dwg<br /><em><i>PDF format is recommended for clarity and compatibility.</i></em></p><h4><b><i>6. </i></b><strong><em><b><i>Submit the Application</i></b></em></strong></h4><p>Once all sections are complete and the required documents are uploaded, review your information carefully and click Submit to send your application for processing.</p><p>After submission, be sure to print or save your confirmation number for your records.</p><p>Once your application is approved, you will be notified by email, then you can log in to your account and complete the payment online.</p><p>Approximately two days after payment, you will receive an email with instructions to schedule a date and time to pick up your vehicle decal.</p><p>The office address: 6135 Will Clayton Pkwy, Humble, TX 77338</p><h3>Need Help?</h3><p>For any questions or issues during the application process or while operating at IAH, contact the <strong><b>Landside Operations Duty Supervisor</b></strong> at: <strong><b>281-743-4367</b></strong></p><p><img src=\"https://houstonlimoassociation.com/wp-content/uploads/2023/12/HAS-Office-at-IAH-Airport.png\" alt=\"HAS-Office-at-IAH-Airport\" width=\"965\" height=\"469\" /></p><h3>IAH Terminal Pickup Areas & Procedures for Limousines</h3><p>Once your permit is approved, it’s important to follow the designated pickup areas and procedures at George Bush Intercontinental Airport (IAH):</p><ul><li><b></b><strong><b>Terminal A:</b></strong><br />Park in the <strong><b>West Lot (South Side) </b></strong>in the marked limo area. Drivers with active manifests may wait <strong><b>inside the baggage claim area</b></strong> in the designated waiting zone.</li><li><b></b><strong><b>Terminal B:</b></strong><br />Park in the <strong><b>North Circle</b></strong>. Drivers may wait <strong><b>inside the baggage claim area </b></strong>in the designated zone.</li><li><b></b><strong><b>Terminal C:</b></strong><br />Park in the <strong><b>C Garage limo area </b></strong>(1st floor, east entrance). Drivers may wait <strong><b>inside the baggage claim area</b></strong> in the designated zone.</li><li><b></b><strong><b>Terminal D:</b></strong><br /><strong><b>No designated limo pickup area</b></strong>. Avoid attempting pickups at Terminal D.</li><li><b></b><strong><b>Terminal E:</b></strong><br />Park in the <strong><b>C Garage limo area </b></strong>(1st floor, east entrance).<br />Drivers must ride the <strong><b>ITT subway train</b></strong> to Terminal E and wait at the “Meet and Greet” area near the <strong><b>CBP exit doors</b></strong>.<br />After meeting customers, escort them back via subway to the C Garage limo area for vehicle pickup.<br /><strong><b>Note:</b></strong> No curbside parking, staging, or waiting is permitted at Terminal E</li></ul><p>If you need any information or you have difficulties with your account or application, please call technical support at: <strong>(866) 957-3764 </strong><br />Main Office:<br />5058 West Main St. Houma, LA 70360<br />Fax: (985) 851-4472<br />If you need to contact HAS Parking division for any questions or concern, please call MaryAnn at: 281-230-3179 or 281-233-7874<br />Thank You</p><h3>Final Thoughts</h3><p>The introduction of MGO Connect is a welcome improvement for limousine operators in Houston. It simplifies the HAS permit process and ensures faster, more organized applications. We encourage all Houston limousine companies to become familiar with the new portal and follow the updated procedures to maintain compliance and avoid unnecessary delays.</p><p>Stay tuned to the Houston Limousine Association blog for more operational updates and industry best 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5. Enter Vehicle Information
Provide the requested information about the vehicle you are registering. Be accurate and ensure all data matches your registration and insurance documents.
6. Upload Required Documents
You will need to upload the following documents for each vehicle:
– Current Vehicle Registration
– Insurance Card
– ARA Regulatory Form (Issued by Houston’s Administration & Regulatory Affairs Department)
Important:
Ensure that each document is uploaded into its correct designated section. The portal accepts the following file formats: .pdf, .xls, .xlsx, .doc, .dot, .docx, .ppt, .pptx, .zip, .zipx, .dwg
PDF format is recommended for clarity and compatibility.
7. Submit the Application
Once all sections are complete and the required documents are uploaded, review your information carefully and click Submit to send your application for processing.
After submission, be sure to print or save your confirmation number for your records.
Once your application is approved, you will be notified by email, then you can log in to your account and complete the payment online.
Approximately within one day after your payment, you will receive an email with instructions to schedule a date and time to pick up your vehicle decal.
Important Compliance Reminder for HAS Windshield Decals:
When picking up your new HAS windshield decal, it is mandatory to return the old decal. The Airport Ground Transportation Department enforces this rule strictly to prevent fraudulent practices, such as transferring decals between vehicles.
Any attempt to move a decal from one vehicle to another is a serious violation. If discovered, your company will be suspended from receiving future HAS decals, including for any new entities you may establish. The department director has made it clear that these violations will not be tolerated.
To strengthen enforcement, the airport has implemented AI-powered camera systems that scan license plates and HAS decal numbers, cross-referencing them with each vehicle’s VIN to ensure proper usage.
We urge all limousine operators to follow the rules and regulations carefully, complete all paperwork accurately, and allow sufficient time for renewal before your permit expires. Maintaining compliance protects your business and upholds the integrity of our industry.
The office address: 6135 Will Clayton Pkwy, Humble, TX 77338
Need Help?
For any questions or issues during the application process or while operating at IAH, contact the Landside Operations Duty Supervisor at: 281-743-4367
“IAH Terminal Pickup Areas & Procedures for Limousines”
Once your permit is approved, it’s important to follow the designated pickup areas and procedures at George Bush Intercontinental Airport (IAH):
- Terminal A:
Park in the West Lot (South Side) in the marked limo area. Drivers with active manifests may wait inside the baggage claim area in the designated waiting zone. - Terminal B:
Park in the North Circle. Drivers may wait inside the baggage claim area in the designated zone. - Terminal C:
Park in the C Garage limo area (1st floor, east entrance). Drivers may wait inside the baggage claim area in the designated zone. - Terminal D:
No designated limo pickup area. Avoid attempting pickups at Terminal D. - Terminal E:
Park in the C Garage limo area (1st floor, east entrance).
Drivers must ride the ITT subway train to Terminal E and wait at the “Meet and Greet” area near the CBP exit doors.
After meeting customers, escort them back via subway to the C Garage limo area for vehicle pickup.
Note: No curbside parking, staging, or waiting is permitted at Terminal E
If you need any information or you have difficulties with your account or application, please call technical support at: (866) 957-3764
Main Office:
5058 West Main St. Houma, LA 70360
Fax: (985) 851-4472
If you need to contact HAS Parking division for any questions or concern, please call MaryAnn at: 281-230-3179 or 281-233-7874
Thank You
Final Thoughts
The introduction of MGO Connect is a welcome improvement for limousine operators in Houston. It simplifies the HAS permit process and ensures faster, more organized applications. We encourage all Houston limousine companies to become familiar with the new portal and follow the updated procedures to maintain compliance and avoid unnecessary delays.
Stay tuned to the Houston Limousine Association blog for more operational updates and industry best practices.
